Area Agency on Aging to Assist with Benefits Counseling for Medicare Beneficiaries Through 2023 Open Enrollment

Area Agency on Aging of East Texas • October 11, 2023

People with Medicare have more choices and options for their Medicare coverage in 2024. Plan costs and covered benefits have changed, so the Area Agency on Aging of East Texas (AAA) encourages people with Medicare to look at their coverage choices and decide the options that best fit their health needs. Open Enrollment for 2024 Medicare health and drug plans begins on October 15, 2023, and ends on December 7, 2023, giving individuals a chance to modify their plans.

 

The changes Medicare recipients can make during Open Enrollment include:

  • Joining a new Medicare Advantage Plan or Part D prescription drug plan
  • Switching from Original Medicare to a Medicare Advantage Plan
  • Switching from a Medicare Advantage Plan to Original Medicare (with or without a Part D plan)

 

Beneficiaries should always shop for a new drug plan and Medicare Advantage plan each year to ensure they are getting the best coverage for the best price to suit their needs. Plans can be viewed and compared at www.medicare.gov.

 

“If you're feeling overwhelmed by Medicare Part D Open Enrollment, or if you have any questions about your options, don't hesitate to call the Area Agency on Aging for help. Our Benefits Counselors are here to help you compare plans based on your individual needs and guide you to make the best decisions for your health and your finances,” said ETCOG’s Aging Director Colleen Halliburton.  

 

The AAA is also known as the State Health Insurance Assistance Program (SHIP) and is available to compare your current coverage with available options and assist you with enrollment at no cost. Speak to a qualified Benefits Counselor by calling the Area Agency on Aging at 1-800-442-8845. You may set up an appointment and be advised over the phone, by virtual meeting, or in person.

 

Local schedules presentation  

Our Certified Benefits Counselors have events scheduled for several counties in the 14-county ETCOG region. Benefits Counselors are available for appointments at these community events. To reserve your spot, call the Area Agency on Aging at 1-800-442-8845. Events include:

  • Tuesday, October 17   9 AM – 2 PM – TASCA Activity Center, 10495 CR 2167 Whitehouse, TX 75791
  • Thursday, November 2   10 AM – 3 PM – St. Louis Baptist Church, 4000 Frankston HWY. Tyler, TX 75701
  • Wednesday, November 8   Appointment Only – Palestine Activity Center and Meals on Wheels of Palestine, 200 N Church St. Palestine, TX 75801
  • Thursday, November 16 | Appointment Only - Gilmer Senior Citizen Center, 206 Silver Alley Gilmer, TX 75644


Be on alert for these Medicare Open Enrollment scams:

  • Medicare or a health plan calls and wants to send you a new health card for $299.
  • You receive a call about a refund from last year’s premiums or your drug plan cost.
  • An agent tries to sign you up for a plan that you don’t need, isn’t right for you, or doesn’t even exist.
  • Watch out for fake RX cards offering significant discounts with little or no benefits.
  • You receive a call offering significant discounts on a new health insurance plan.

 

Tips on how to stop fraud during Open Enrollment:

  • Medicare will never call or visit. Medicare will only send information via postal mail service.
  • Guard your Medicare card and number like a credit card.
  • Don’t give out your Medicare number except to your doctor or other providers.
  • Don’t let someone push you into making a fast decision.
  • If you receive a call, especially from a number you do not recognize or anyone requesting personal information, hang up immediately.
  • Know your health care options. Get help from your family, the Medicare website, or your local State Health Insurance Assistance Program (SHIP).
  • No health care plan is allowed to cold call.

 

For questions about fraud or to report a scam, please contact the Senior Medicare Patrol at 1-888-341-6187.

Meet with a Benefits Counselor
People raising hands in a bright community hall with colorful tablecloths and folding chairs
By Marshall - Harrison County Health Department July 13, 2026
The Marshall-Harrison County Health District invites community members to attend the next Building Healthy Futures class, Navigating Aging, on Thursday, July 30, at 1:00 p.m. at the Harrison County AgriLife Extension Office (2005 Warren Drive, Marshall, Texas). Presented by the Area Agency on Aging of East Texas, this free educational class is designed to introduce older adults, caregivers, and family members to valuable programs and resources that support healthy, independent living. Participants will learn about the Area Agency on Aging's evidence-based intervention programs, which are designed to promote wellness, prevent falls, manage chronic health conditions, and improve overall quality of life. Attendees will also enjoy a nutritious snack provided during the class. In addition to the presentation, the Area Agency on Aging will conduct a brief community survey to gather input on the types of aging-related classes and services residents would like to see offered in Marshall and Harrison County. Community feedback will help shape future educational opportunities to better meet local needs. "Building Healthy Futures is about connecting our community with trusted resources that support health and well-being at every stage of life," said Jennifer Hancock, Executive Director of the Marshall-Harrison County Health District. "We're excited to partner with the Area Agency on Aging of East Texas to learn more about the classes and services they offer." The class is free and open to the public. Registration is recommended by visiting mhchd.org or by contacting the Marshall-Harrison County Health District at 903-938-8338.
By Area Agency on Aging of East Texas June 3, 2026
Each May, the Administration for Community Living leads the nation’s observance of Older Americans Month, and this year’s theme was “Champion Your Health.” In recognition of the month, the Area Agency on Aging of East Texas hosted three community events in Jacksonville, Marshall, and Athens, bringing together older adults, caregivers, staff, volunteers, and community partners to celebrate healthy aging and support older adults’ independence. More than 420 people attended the three events, where they received information and heard from experts on senior services, exercise programs, fraud and scams, and ways to take an active role in managing their health. Activities included on-site health screenings, evidence-based activity demonstrations, a Dementia Live demonstration, and the TxDOT Car Fit Program for Seniors. At some events, local officials also read proclamations recognizing May as Older Americans Month, including Cherokee County Judge Chris Davis, who presented the proclamation in Jacksonville. “We encourage older East Texans and their caregivers to connect with our agency to learn more about the resources and services available to help them live independently and remain active in their communities,” said Adrian Cornejo, ETCOG’s Director of the Area Agency on Aging. Special thanks to all event partners, sponsors, volunteers, AAA staff, and participants who helped make these Older Americans Month events a success!
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