Benefits Counseling Assistance Available for Medicare Beneficiaries Through Open Enrollment
Area Agency on Aging of East Texas • October 20, 2020
Follow these Tips to Avoid Medicare Fraud
People with Medicare have more choices and options for their Medicare coverage in 2021 with historically low premiums. Plan costs and covered benefits have changed, so the Area Agency on Aging of East Texas (AAA) encourages people with Medicare to look at their coverage choices and decide the options that best fits their health needs. Open Enrollment for 2021 Medicare health and drug plans began on October 15, 2020, and ends December 7, 2020, giving individuals a chance to modify their plans.
The changes Medicare recipients can make during Open Enrollment include:
- Joining a new Medicare Advantage Plan or Part D prescription drug plan
- Switching from Original Medicare to a Medicare Advantage Plan
- Switching from a Medicare Advantage Plan to Original Medicare (with or without a Part D plan)
Beneficiaries should always shop for a new drug plan, and Medicare Advantage plan each year to ensure they are getting the best coverage for the best price to suit their needs. Plans can be viewed and compared at www.medicare.gov.
“We recommend that you get a family member to help if you don’t use the Internet or call us to talk with a certified Benefits Counselor. Our Benefits Counselors may not recommend a specific policy or plan, but can provide factual, unbiased information and assistance to help seniors make their choice of coverage. And it is always good to compare plans every year, even if you like your current plan," said AAA director Bettye Mitchell.
The AAA is also known as the State Health Insurance Assistance Program (SHIP) and is available to compare your current coverage with available options and assist you with enrollment at no cost. Speak to a qualified Benefits Counselor by calling 1-800-442-8845. You may set up an appointment and be advised over the phone or by virtual meeting.
Be on alert for these Medicare Open Enrollment scams:
- Medicare or a health plan calls and wants to send you a new health card for $299.
- You receive a call about a refund from last year’s premiums or your drug plan cost.
- An agent tries to sign you up for a plan that you don’t need, isn’t right for you, or doesn’t even exist.
- Watch out for fake RX cards offering significant discounts with little or no benefits.
- You receive a call offering significant discounts on a new health insurance plan.
Tips on how to stop fraud during Open Enrollment:
- Medicare will never call or visit. Medicare will only send information via postal mail service.
- Guard your Medicare card and number like a credit card.
- Don’t give out your Medicare number except to your doctor or other providers.
- Don’t let someone push you into making a fast decision.
- If you receive a call, especially from a number you do not recognize or anyone requesting personal information, hang up immediately.
- Know your health care options. Get help from your family, the Medicare website, or your local State Health Insurance Assistance Program (SHIP).
- No health care plan is allowed to cold call.
For questions about fraud or to report a scam, please contact the Senior Medicare Patrol at 1-888-341-6187.
The East Texas Council of Governments (ETCOG) is pleased to announce the appointment of Adrian Cornejo as the new Director of the Area Agency on Aging of East Texas (AAA). In this role, Cornejo will lead efforts to develop and coordinate services that support the health, independence, and quality of life of older adults across ETCOG’s fourteen-county region. Cornejo brings a strong background in healthcare leadership and military service. He most recently worked as an Account Manager for Humana’s Institutional Special Needs Plan program, where he partnered with skilled nursing facilities to improve care coordination, leading to a 20% reduction in hospital readmissions. Earlier in his career, Cornejo served in the United States Navy for nearly two decades, rising to the rank of Senior Chief Petty Officer and managing budgets exceeding $550 million while leading more than 350 Sailors and Marines. “Adrian’s leadership experience in both healthcare and the military has equipped him with the skills and dedication needed to serve East Texas seniors,” said ETCOG Executive Director David Cleveland. “His background in building partnerships and his deep commitment to public service make him a tremendous asset to our team.” Cornejo shared his enthusiasm for his new role, saying, “It is an honor to join ETCOG and to serve the seniors of East Texas. My goal is to build on the strong foundation already in place at the Area Agency on Aging and continue to expand access to services that help older adults and their families live with dignity and independence.” The AAA is administered through ETCOG and is part of a nationwide network created through the Older Americans Act of 1965. It provides a wide range of services, including information and referral, benefits counseling, case management, health education, senior nutrition programs, housing repair, caregiver support, and Ombudsman advocacy for individuals in long-term care facilities. These programs are designed to help older residents remain active and independent in their homes and communities for as long as possible.
Medicare Open Enrollment is right around the corner, and with so many plans and choices, it’s easy to feel overwhelmed. But you don’t have to figure it out alone. Our certified benefits counselors are here to help—whether you prefer to sit down one-on-one or schedule an educational session for your group or organization. They provide clear, unbiased information about Medicare so you can make informed decisions that fit your needs. These services are free and available to individuals, families, churches, senior centers, civic clubs, and other local groups. If you or someone you know has questions about Medicare coverage, upcoming changes, or available plans, now is the time to reach out. To schedule an appointment or request a group presentation, contact us at 1-800-442-8845 or www.easttexasaaa.org/request-speaker .
