Blog Post

Benefits Counseling Assistance Available for Medicare Beneficiaries Through Open Enrollment

Area Agency on Aging of East Texas • Oct 20, 2020

Follow these Tips to Avoid Medicare Fraud

People with Medicare have more choices and options for their Medicare coverage in 2021 with historically low premiums. Plan costs and covered benefits have changed, so the Area Agency on Aging of East Texas (AAA) encourages people with Medicare to look at their coverage choices and decide the options that best fits their health needs. Open Enrollment for 2021 Medicare health and drug plans began on October 15, 2020, and ends December 7, 2020, giving individuals a chance to modify their plans.

The changes Medicare recipients can make during Open Enrollment include: 
  • Joining a new Medicare Advantage Plan or Part D prescription drug plan
  • Switching from Original Medicare to a Medicare Advantage Plan
  • Switching from a Medicare Advantage Plan to Original Medicare (with or without a Part D plan)

Beneficiaries should always shop for a new drug plan, and Medicare Advantage plan each year to ensure they are getting the best coverage for the best price to suit their needs. Plans can be viewed and compared at www.medicare.gov

“We recommend that you get a family member to help if you don’t use the Internet or call us to talk with a certified Benefits Counselor. Our Benefits Counselors may not recommend a specific policy or plan, but can provide factual, unbiased information and assistance to help seniors make their choice of coverage. And it is always good to compare plans every year, even if you like your current plan," said AAA director Bettye Mitchell.
 
The AAA is also known as the State Health Insurance Assistance Program (SHIP) and is available to compare your current coverage with available options and assist you with enrollment at no cost. Speak to a qualified Benefits Counselor by calling 1-800-442-8845. You may set up an appointment and be advised over the phone or by virtual meeting.  

Be on alert for these Medicare Open Enrollment scams:
  • Medicare or a health plan calls and wants to send you a new health card for $299.
  • You receive a call about a refund from last year’s premiums or your drug plan cost.
  • An agent tries to sign you up for a plan that you don’t need, isn’t right for you, or doesn’t even exist.
  • Watch out for fake RX cards offering significant discounts with little or no benefits.
  • You receive a call offering significant discounts on a new health insurance plan.

Tips on how to stop fraud during Open Enrollment:
  • Medicare will never call or visit. Medicare will only send information via postal mail service.
  • Guard your Medicare card and number like a credit card.
  • Don’t give out your Medicare number except to your doctor or other providers.
  • Don’t let someone push you into making a fast decision.
  • If you receive a call, especially from a number you do not recognize or anyone requesting personal information, hang up immediately.
  • Know your health care options. Get help from your family, the Medicare website, or your local State Health Insurance Assistance Program (SHIP).
  • No health care plan is allowed to cold call.
For questions about fraud or to report a scam, please contact the Senior Medicare Patrol at 1-888-341-6187.

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By Area Agency on Aging of East Texas 03 May, 2024
“Power in Community” Conference Will Cover Medicare Basics, Savings Programs, Preventing Fraud, Health and Wellness, and Community Resources
A group of elderly people are sitting around a table with a nurse.
By Area Agency on Aging of East Texas 02 Apr, 2024
Throughout May, the Area Agency on Aging of East Texas (AAA) is joining organizations across the nation to celebrate the seniors in our communities for Older Americans Month (OAM). The AAA will host and partner with organizations for six celebration events across East Texas at area senior centers and community centers focusing on connection – how communities can build relationships to maintain a healthy senior population. OAM is a national initiative led by the Administration for Community Living. This year’s theme, Powered by Connection , recognizes the profound impact that meaningful relationships and social connections have on our health and well-being. The following OAM celebration events are open to the public and will include food, fun, door prizes, and information on services available to East Texas seniors: May 8th at the Forever Young Activity Center, located at 404 S. Main St. in Quitman, from 10:00 AM - 1:00 PM May 9th at the Harrison County Extension Office, located at 2005 Warren Dr. in Marshall, from 9:00 AM - 12:00 PM May 14th at the Douglas Alumni Association Inc., located at 408 Terry St. in Pittsburg, from 9:30 AM - 2:00 PM May 16th at the First United Methodist Church, located at 225 Lovers Ln in Athens, from 9:30 AM - 2:00 PM May 30th at Central Baptist Church, located at 220 W. Sabine St. in Carthage, from 9:30 AM - 1:00 PM The AAA serves as the region's leader in advocating and providing various services, such as information and referral, benefits counseling, case management, health education classes, senior nutrition, housing repair, and support through the Ombudsman program for people in nursing and assisted living facilities. These services help older individuals live independent, meaningful, and dignified lives in their own homes and communities for as long as possible. Contact the AAA for questions about the events by calling (903) 218-6500.
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