Explore Your Medicare Plan Options with our Certified Benefits Counselors

East Texas Area Agency on Aging of East Texas • October 15, 2025

Medicare Open Enrollment runs from October 15 until December 7, and people with Medicare will have more coverage options to consider. Plan costs and covered benefits have changed, so our Area Agency on Aging of East Texas (AAA) is offering benefits counseling assistance to encourage Medicare recipients to review their coverage choices and decide on the options that best fit their health needs.


The changes Medicare recipients can make during Open Enrollment include:

  • Joining a new Medicare Advantage Plan or Part D prescription drug plan
  • Switching from Original Medicare to a Medicare Advantage Plan
  • Switching from a Medicare Advantage Plan to Original Medicare (with or without a Part D plan)


“Medicare Open Enrollment allows you the opportunity to review your healthcare plan and check on your financial well-being, which could also help save costs and coverage,” says AAA Benefits Counselor Nellie Spencer. “Call us and talk to an unbiased, qualified Benefits Counselor. We are also your State Health Insurance Assistance Program (SHIP) and available free of charge to go over your options.”


For assistance, please call the Area Agency on Aging at 1-800-442-8845 to speak to a qualified benefits counselor. Appointments can be made over the phone, in a virtual meeting, or in person.


Local Open Enrollment presentations:

Benefits counselors will also be available for appointments at these community events during the Open Enrollment period. To reserve your spot, call the Area Agency on Aging at 1-800-442-8845. Walk-ins will be accepted.


Palestine Resource Center for Independent Living, 421 Avenue A, Palestine, TX

Date: Tuesday, November 4th Time: 9:00 am-3:00 pm


George Washington Carver Community Center, 2303 Holland St., Marshall, TX

Date: Thursday, November 6th Time: 10:00 am-2:00 pm


Mt. Zion C.M.E. Church, 104 State Hwy. 64, Ben Wheeler, TX

Date: Thursday, November 13th Time: 1:00 pm-3:30 pm


First Christian Church, 1920 Beaumont St., Jacksonville, TX

Date: Thursday, November 20th Time: 9:00 am-12:00 pm


Be on alert for these Medicare Open Enrollment scams:

  • There are no "limited time offers."
  • Medicare or a health plan calls and wants to send you a new health card for $299.
  • You receive a call about a refund from last year's premiums or your drug plan cost.
  • An agent tries to sign you up for a plan that you don't need, isn't right for you, or doesn't even exist.
  • Watch out for fake RX cards offering significant discounts with little or no benefits.
  • You receive a call offering significant discounts on a new health insurance plan.
  • Agents can NOT cold call you.


Tips on how to stop fraud during Open Enrollment:

  • If it's "too good to be true," it probably is.
  • Don't trust all the ads you see on TV. Review the plan BEFORE you join.
  • Even if you're not switching, review your current plan to ensure it covers your doctors.
  • Medicare will never call or visit. Medicare will only send information via postal mail service.
  • Guard your Medicare card and number like a credit card.
  • Don't give out your Medicare number except to your doctor or other providers.
  • Don't let someone push you into making a fast decision.
  • If you receive a call, especially from a number you do not recognize or anyone requesting personal information, hang up immediately.
  • Know your health care options. Get help from your family, the Medicare website, or your local State Health Insurance Assistance Program (SHIP), which for East Texas is the AAA.
  • No health care plan is allowed to cold call.


Medicare plans can be viewed and compared at www.medicare.gov


People raising hands in a bright community hall with colorful tablecloths and folding chairs
By Marshall - Harrison County Health Department July 13, 2026
The Marshall-Harrison County Health District invites community members to attend the next Building Healthy Futures class, Navigating Aging, on Thursday, July 30, at 1:00 p.m. at the Harrison County AgriLife Extension Office (2005 Warren Drive, Marshall, Texas). Presented by the Area Agency on Aging of East Texas, this free educational class is designed to introduce older adults, caregivers, and family members to valuable programs and resources that support healthy, independent living. Participants will learn about the Area Agency on Aging's evidence-based intervention programs, which are designed to promote wellness, prevent falls, manage chronic health conditions, and improve overall quality of life. Attendees will also enjoy a nutritious snack provided during the class. In addition to the presentation, the Area Agency on Aging will conduct a brief community survey to gather input on the types of aging-related classes and services residents would like to see offered in Marshall and Harrison County. Community feedback will help shape future educational opportunities to better meet local needs. "Building Healthy Futures is about connecting our community with trusted resources that support health and well-being at every stage of life," said Jennifer Hancock, Executive Director of the Marshall-Harrison County Health District. "We're excited to partner with the Area Agency on Aging of East Texas to learn more about the classes and services they offer." The class is free and open to the public. Registration is recommended by visiting mhchd.org or by contacting the Marshall-Harrison County Health District at 903-938-8338.
By Area Agency on Aging of East Texas June 3, 2026
Each May, the Administration for Community Living leads the nation’s observance of Older Americans Month, and this year’s theme was “Champion Your Health.” In recognition of the month, the Area Agency on Aging of East Texas hosted three community events in Jacksonville, Marshall, and Athens, bringing together older adults, caregivers, staff, volunteers, and community partners to celebrate healthy aging and support older adults’ independence. More than 420 people attended the three events, where they received information and heard from experts on senior services, exercise programs, fraud and scams, and ways to take an active role in managing their health. Activities included on-site health screenings, evidence-based activity demonstrations, a Dementia Live demonstration, and the TxDOT Car Fit Program for Seniors. At some events, local officials also read proclamations recognizing May as Older Americans Month, including Cherokee County Judge Chris Davis, who presented the proclamation in Jacksonville. “We encourage older East Texans and their caregivers to connect with our agency to learn more about the resources and services available to help them live independently and remain active in their communities,” said Adrian Cornejo, ETCOG’s Director of the Area Agency on Aging. Special thanks to all event partners, sponsors, volunteers, AAA staff, and participants who helped make these Older Americans Month events a success!
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