Explore Your Medicare Plan Options with our Certified Benefits Counselors

East Texas Area Agency on Aging of East Texas • October 15, 2025

Medicare Open Enrollment runs from October 15 until December 7, and people with Medicare will have more coverage options to consider. Plan costs and covered benefits have changed, so our Area Agency on Aging of East Texas (AAA) is offering benefits counseling assistance to encourage Medicare recipients to review their coverage choices and decide on the options that best fit their health needs.


The changes Medicare recipients can make during Open Enrollment include:

  • Joining a new Medicare Advantage Plan or Part D prescription drug plan
  • Switching from Original Medicare to a Medicare Advantage Plan
  • Switching from a Medicare Advantage Plan to Original Medicare (with or without a Part D plan)


“Medicare Open Enrollment allows you the opportunity to review your healthcare plan and check on your financial well-being, which could also help save costs and coverage,” says AAA Benefits Counselor Nellie Spencer. “Call us and talk to an unbiased, qualified Benefits Counselor. We are also your State Health Insurance Assistance Program (SHIP) and available free of charge to go over your options.”


For assistance, please call the Area Agency on Aging at 1-800-442-8845 to speak to a qualified benefits counselor. Appointments can be made over the phone, in a virtual meeting, or in person.


Local Open Enrollment presentations:

Benefits counselors will also be available for appointments at these community events during the Open Enrollment period. To reserve your spot, call the Area Agency on Aging at 1-800-442-8845. Walk-ins will be accepted.


Palestine Resource Center for Independent Living, 421 Avenue A, Palestine, TX

Date: Tuesday, November 4th Time: 9:00 am-3:00 pm


George Washington Carver Community Center, 2303 Holland St., Marshall, TX

Date: Thursday, November 6th Time: 10:00 am-2:00 pm


Mt. Zion C.M.E. Church, 104 State Hwy. 64, Ben Wheeler, TX

Date: Thursday, November 13th Time: 1:00 pm-3:30 pm


First Christian Church, 1920 Beaumont St., Jacksonville, TX

Date: Thursday, November 20th Time: 9:00 am-12:00 pm


Be on alert for these Medicare Open Enrollment scams:

  • There are no "limited time offers."
  • Medicare or a health plan calls and wants to send you a new health card for $299.
  • You receive a call about a refund from last year's premiums or your drug plan cost.
  • An agent tries to sign you up for a plan that you don't need, isn't right for you, or doesn't even exist.
  • Watch out for fake RX cards offering significant discounts with little or no benefits.
  • You receive a call offering significant discounts on a new health insurance plan.
  • Agents can NOT cold call you.


Tips on how to stop fraud during Open Enrollment:

  • If it's "too good to be true," it probably is.
  • Don't trust all the ads you see on TV. Review the plan BEFORE you join.
  • Even if you're not switching, review your current plan to ensure it covers your doctors.
  • Medicare will never call or visit. Medicare will only send information via postal mail service.
  • Guard your Medicare card and number like a credit card.
  • Don't give out your Medicare number except to your doctor or other providers.
  • Don't let someone push you into making a fast decision.
  • If you receive a call, especially from a number you do not recognize or anyone requesting personal information, hang up immediately.
  • Know your health care options. Get help from your family, the Medicare website, or your local State Health Insurance Assistance Program (SHIP), which for East Texas is the AAA.
  • No health care plan is allowed to cold call.


Medicare plans can be viewed and compared at www.medicare.gov


By Area Agency on Aging of East Texas September 1, 2026
The Area Agency on Aging of East Texas is partnering with First Christian Church in Jacksonville to offer a free Benefits & Estate Planning Presentation for Seniors and Caregivers. The informative workshop will be held Thursday, September 17, from 10 a.m. to noon at the First Christian Church Sanctuary, 1920 Beaumont Street in Jacksonville. Presented by Paul Zambie, Managing Attorney with Texas Legal Services Center, the session will help attendees better understand legal and planning issues that can affect older adults and their families. Topics will include wills and trusts, deeds, transfer-on-death deeds, long-term care Medicaid, Medicaid estate recovery, and senior services. This free presentation is designed to give seniors and caregivers practical information to help prepare for life’s challenges and make informed decisions about the future. For more information, contact the Area Agency on Aging of East Texas at 903-218-6500 or 1-800-442-8845.
By Area Agency on Aging of East Texas September 1, 2026
This summer, ETCOG Director of Aging Programs Adrian Cornejo welcomed an extraordinary experience into his home through his volunteer work with Creating Friendships for Peace (CFP). For one month, Adrian hosted two students from Cyprus, Michael and Derin, who came to East Texas through the CFP program. During their stay, the students shared a room in Adrian’s home, experienced daily life in the region, shadowed Adrian at ETCOG, and attended an ETCOG Executive Committee meeting. Creating Friendships for Peace brings young people from communities affected by longstanding divisions together for cultural exchange, dialogue, and relationship-building. Cyprus has been divided for decades between Greek Cypriot and Turkish Cypriot communities, with a history of conflict and mistrust that can shape how young people see those from the other side of the island. Adrian said the experience gave him a deeply personal view of how division can affect young people and how meaningful it can be when they have the opportunity to connect outside of those divisions. “What I witnessed through these young men was difficult to process,” Adrian said. “Each of their societies has, in different ways, instilled distrust, division, and even hatred toward people on the ‘other side.’ Perhaps the most heartbreaking part is hearing that this begins when they are children.” Through his involvement with CFP, Adrian also hosted two young men from Israel for a few days, one Jewish Israeli and one Arab Israeli, who similarly came from communities shaped by complex social and political divisions. “This is not a political story,” Adrian said. “It is a personal reflection on what has been one of the most emotional and humbling experiences of my life. Hearing the students’ experiences made me realize just how much we take for granted here in the United States,” he said. “We have the freedom to think, to question, and to decide for ourselves what we believe and how we treat others.” For Michael and Derin, their time in East Texas offered an opportunity to see a different community, to witness regional collaboration in action as our elected officials voted on ETCOG business, and to build friendships beyond the boundaries and assumptions they may encounter at home. “I think words are too little to describe the last four weeks,” said Michael. “This month we became a family. I was talking with Derin, and I told him it feels like we are packing to go to vacation, not home.” “I want to thank Mr. Adrian for hosting us and being part of our destiny in this trip,” said Darin. “You are very hard working and care about us. I am very grateful for you taking us to San Antonio trip, for your work, and giving us opportunities to meet wonderful people…I wish to mature up and become a person like you one day wh helps everyone like you do.” Adrian said the friendships formed through CFP demonstrate that meaningful change often starts on a personal level. “Peace doesn’t begin with governments or political agreements,” Adrian said. “Sometimes, it begins with a conversation, a friendship, and the willingness to see another person as a human being rather than as a representative of ‘the other side.’” He added that he is grateful for the friendships and perspectives the students brought into his life. “I will carry their stories, their friendship, and what I learned from them with me for a very long time,” Adrian said. ETCOG is proud to recognize Adrian’s commitment to service and his willingness to share both his home and workplace with students participating in this important exchange for peace.
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