How to Support Older People during the Pandemic: 3 Tips
Education Development Center • April 15, 2020
Keeping older people connected during COVID-19 is essential as we face weeks of social distancing.
People aged 60 and over are at the highest risk of experiencing significant health complications due to the COVID-19 outbreak. But the keys to preventing the spread of the coronavirus—quarantine and self-isolation—also have negative health impacts for their physical and mental health.
“Being socially isolated creates a health risk equivalent to smoking 15 cigarettes a day,” says Rebecca Jackson Stoeckle, who directs EDC’s initiatives in health, technology, and aging. She adds that the pandemic will also cause interruptions in how many older adults access their health care needs.
For example, “If you are an older adult who routinely goes to the local senior center to get your blood pressure checked, and that center is now closed, how will you monitor your health?” Stoeckle asks.
As the world tries to adapt to the new social realities imposed by COVID-19, it is essential that older adults continue to feel connected to loved ones, friends, and caregivers around them. Here, Stoeckle offers three tips for making this happen.
1. Embrace technology
Stoeckle says that the fact that more and more older adults are embracing mobile phones, social media, and online tools is a boon at a time when physical proximity to loved ones can actually be harmful to older adults’ health. She encourages families to use technology tools to stay in touch with each other.
Regular routines can be altered to include technology. For instance, families can use Skype to enable an older relative to join them for dinner or read bedtime stories.
“I see this as an opportunity for bonding, especially if a grandchild offers to talk to their grandparents through setting up a Skype account so they can see one another,” says Stoeckle.
2. Use existing support networks to stay active
Many older adults already have structures that help support their physical and emotional health and wellness—including faith communities, neighborhood or exercise groups, or even weekly bridge games with friends. In a time of social distancing, these networks can help older adults continue to feel connected, even if the events themselves are not happening.
Stoeckle recommends that loved ones check in with older adults about their support networks, and help them find ways to stay connected to these groups and routines. Some religious and civic organizations may already have a plan in place for reaching out to older adults in their community. If so, make sure that the older adults know that too, and help them connect with whatever services may be available.
Informal support networks may be harder to replicate, but it’s not impossible. For example, there are plenty of fitness apps that can help older adults stay active, even if they are not going to their weekly swim or Zumba class. And while card games may be harder to do virtually, keeping the routine of getting together with friends—even if it is only over the phone or Skype—is still valuable.
“The most important things are the human-to-human touch and helping people who live alone,” says Stoeckle. “I think we all need to identify people in our building, in our neighborhood, or in our life who may be vulnerable, and we have to make sure they are in touch with someone on a regular basis.”
3. Connect, connect, connect
Finally, Stoeckle says that the most important way to support older adults during this time is to connect however possible. Whether it’s a video chat, phone call, written letter, or even a text, those messages are vital to fostering connectivity and community.
“In many independent living communities, many people have a phone buddy—someone they talk to every day,” she says. “I’m hearing a lot of people say that they are going to start doing that with their loved ones now.”
Stoeckle stresses that even simple connections can be powerful—and that phone calls and text messages may be easier to continue for the long term anyway, once the need for virtual get-togethers fades away.
“In times like this, we feel the value of human connection even more powerfully,” Stoeckle says.
Throughout May, the Area Agency on Aging of East Texas (AAA) will join organizations across the nation in celebrating Older Americans Month (OAM), led by the Administration for Community Living, honoring the important contributions of older adults in our communities. This year’s theme, “Champion Your Health,” encourages older adults to focus on the steps they can take to support their physical, mental, and emotional well-being, while highlighting the resources and community connections that help people age well. In recognition of Older Americans Month, AAA will host three special events at community locations across East Texas to celebrate older adults and share information about programs and services available to seniors and caregivers. Throughout the month of May, the Area Agency on Aging will also participate in additional events that promote the mental and physical health of our communities and recognize the many contributions older Americans have made, and continue to make, across the country. As the United States marks its 250th anniversary this year, Older Americans Month also offers an opportunity to reflect on the generations of older adults whose service, leadership, and life experiences have helped shape our nation, our state, and our local communities. “Older Americans Month is an important time to recognize the lasting contributions of older adults and the many ways they strengthen our communities,” said Adrian Cornejo, ETCOG’s Director of the Area Agency on Aging. “This year’s theme, Champion Your Health, reminds us of the importance of supporting healthy aging by connecting older East Texans with resources, services, and opportunities that help them live well and remain engaged.” The following OAM celebration events are free and open to the public and will feature information on services and supports available to East Texas seniors: Friday, May 15 10:00 AM – 2:00 PM First Christian Church 1920 Beaumont St. Jacksonville, Texas 75766 Wednesday, May 20 9:00 AM – 12:00 PM Marshall Convention Center 2501 E. End Blvd S. Marshall, Texas 75672 Thursday, May 21 10:00 AM – 4:00 PM First Methodist Church of Athens 225 Lovers Lane Athens, Texas 75751 The AAA is the region’s leader in advocacy and services for older adults, providing support such as information and referral, benefits counseling, case management, health education classes, senior nutrition, and the Ombudsman program for people living in nursing and assisted living facilities. These services help older individuals live independent, meaningful, and dignified lives in their homes and communities for as long as possible. For questions about the events, contact the Area Agency on Aging of East Texas at (903) 218-6500.
The East Texas Area Agency on Aging (ETAAA), a program of the East Texas Council of Governments (ETCOG), is inviting the public to review and comment on our 2027 to 2029 Area Plan. ETAAA serves as the Area Agency on Aging for Planning and Service Area 4, a fourteen-county region in East Texas. The Area Plan outlines our strategy to strengthen the Aging Services Network and address the needs of people age 60 and older, family caregivers, and individuals with disabilities. It also guides how we plan, coordinate, and oversee services supported by the Older Americans Act and other state and local initiatives. Our mission is to serve as the region’s leader in advocating for and delivering services that enable older adults to live independently, with dignity and purpose, in their homes and communities. Our vision, “Age Well, Live Well, ” reflects a person-centered approach focused on better choices, improved health, and access to nutritious food. We call it “Serving One Senior at a Time.” The 2027–2029 Area Plan is guided by a needs assessment incorporating data, service trends, and stakeholder input. Key priority needs include access to home- and community-based services, caregiver support, transportation, nutrition and food security, social isolation, healthcare access and chronic disease management, and improved service coordination and system navigation. How to share your input Public comments will be accepted through April 26, 2026 . Submit comments by mail or email: Mail: Area Agency on Aging, 3800 Stone Road, Kilgore, TX 75662 Email: Colleen.Halliburton@etcog.org
